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Head of Content Improvement

Location: 

Corby, GB, NN17 5JF

Brand:  RS Components
Function:  Product & Supplier Management

18 months FTC

Electrocomponents’s vision is to create a £1BN+ digital business at the heart of the group. The digital purpose is to digitally transform our business to provide an unrivalled, outstanding, digital experience for our customers and suppliers. We are committed to making the entire buying cycle easy and rewarding, including upfront research, finding and buying products and after-sales care, so that we unlock their full potential. This is a key enabler to deliver the value propositions of both the Electronics and Industrial division

To create and redefine processes; recommending relevant tools, technologies, and partners to optimise the delivery of product Data and Content for new to market products and existing range. This will enable RS components to expand the product range globally, reduce time to market, and improve customer and supplier experience. The Head of Process Improvement will have additional accountability for the in-house Image Studio and the Localisation team who manage the machine translation of content to support global markets.

 

Key Responsibilities:

  • To be a catalyst for change redefining and creating new processes and implementing new ways of working
  • Recommending appropriate and emerging technology to drive greater efficiency and effectiveness
  • Ownership of global 3rd party commercial contracts value >£2million pa with responsibility for negotiating with strategic partners and the creation of SLA’s and supplier performance management
  • Accountable for co-ordinating and chairing quarterly business reviews and engaging senior internal and external stakeholders
  • Work closely with Content, Product and Digital teams to provide analysis of performance data and provide actionable insights to drive continuous improvement across PSM function
  • Accountable for the Image Studio based in the Nuneaton DC creating still photography, 360 images and video to support own brand and supplier brands
  • Responsible for the Localisation team who manage global language translations to improve customer experience and deliver SEO gains

 

What you will need to be successful in this role:

 

Essential:

  • Appetite for change and the ability to bring others with you
  • Proven CI leadership experience in a complex B2B/B2C organisation
  • A track record of delivering process improvements using Lean and CI principles
  • Experienced change leader, culture, and talent champion who values diversity
  • Highly collaborative team player across a business with fast moving, customer driven markets
  • Confident and effective communicator at all levels of the organisation and multiple stakeholders
  • Strategic thinker with proven ability to influence multiple partners
  • Coaching style to create a high-performance culture
  • Demonstrates challenge in a positive and proactive manner that builds credibility and trust across all areas of the business
  • Deep content systems knowledge (PIM, DAM, CMS) and digital toolkit

Strong leadership drives tangible benefits for our business and is core to our success. Our Amazing Leaders are required to show their passion for our people, customers and suppliers. They must act with humility to create an environment where our colleagues can make amazing happen and they will demonstrate trust by leading by example by taking accountability and ownership.

 

Desirable:

  • Experience working in global matrix organisation
  • Knowledge of Localisation technologies (TMS, API’s) and processes
  • Language skills

 

The good stuff

A global organisation of optimists and specialists with big ambitions for the future. You can take control of your future here at RS. We offer all the benefits you’d expect to receive in a dynamic global business:

  • Car allowance/ company car
  • Up to 20% Bonus
  • Healthcare
  • 27 days holiday (with the option to purchase a further week)
  • EAP Programme
  • Virtual GP access
  • Discounted stock options
  • Generous contributory Pension scheme
  • Childcare vouchers
  • Life assurance
  • Working flexibly - flexing the times when you work in the day to help you fit everything in and work when you are the most productive. This role is classified as a hybrid role, which means we are happy for you to work remotely but meet the team and other partners for future meetings or workshops 25% of the time.

 

We are RS

We are committed to creating a diverse and inclusive culture where our people get to bring their true self work every day and thrive. We believe that a genuinely diverse and representative workforce is critical for success, and we aim to create a business where people can be their best selves. Our employees expect this as a matter of course and it is fundamental to how we attract, develop, and hold on to the best talent.

We recruit and develop employees who are the best suited to the requirements of the job role, regardless of gender, ethnic origin, age, religion, sexual orientation, gender identity or disability. We believe everyone should be able to bring their true self to work and be given the opportunities to succeed. If you require any adjustments during this process to ensure you can bring your true self, please let us know.

We recognise that we are not perfect when it comes to being a truly diverse organisation yet. However, we are passionate about diversity and are proactively working to build an organisation where everyone can see themselves succeed here.

Increasingly powered by digital technology, we’re our customers’ one-stop-shop for electronic products and industrial components. We began in a north-west London garage supplying spare parts to radio repair shops back in 1937, and we’ve kept redefining for over 80 years. Today, we’re using digital globally to revolutionise the way we do business and strengthen our position as the people engineers turn to for help, advice and knowledge.

We’re proud of what we’ve done, but we’re not sitting back! We’re always looking to make the customer experience simpler, faster and easier. We’re redefining markets and the impact of technology. We’ve widened our services portfolio with innovations from procurement and inventory solutions to 24/7 product support.

We’ve been on an incredible journey, but the best is yet to come; are you ready to join us

Apply now »