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Customer Service Assoc

Location: 

Fort Worth, TX, US, 76118

Brand:  Allied Electronics
Function:  Customer Services

About Allied Electronics & Automation

Allied Electronics & Automation is a high service level, authorized distributor of industrial automation, interconnect, cabling, and electromechanical products. We are part of the $1.7 billion global distributor, Electrocomponents, serving as Allied Electronics & Automation in the Americas and RS Components around the rest of the world.

 

Our global footprint and world-class logistics allow us to give customers the products they need, when they need them.

 

We pride ourselves on the great working environment that we’ve created at Allied, where our employees can make a difference in the lives our customers, we can move fast, experiment when needed, can operate with autonomy and where everyone is focused on doing the right thing for the customer.

 

Function
The primary purpose of this position is to distribute and/or process customer quotes and purchase orders as a support to for the Sales and Service teams.

 

Primary Duties and Responsibilities

  • Retrieving  distributing and/or entering customer quotes from email and customer quoting platforms
  • Retrieving , distributing, acknowledging and/or entering or updating customer purchase orders from email and customer or 3rd party E-Commerce platforms
  • Customer Account assignment coding 
  • Engage with ISRs to ensure orders are processed timely 

 

Administrative duties on customer E-Commerce platforms as required

  • Performs other duties as assigned


Essential Qualifications, Knowledge, Abilities and Skills

  • Excellent Microsoft Office skills
  • Strong written/verbal communications and follow-up skills
  • Ability to collaborate with colleagues
  • Strong attention to detail
  • Highly organized
  • Ability to multi-task
  • Ability to work or interpret data independently
  • Strong attention to detail
  • Highly organized
  • Strong ability to multi-task
  • Previous experience with purchase order, quote and/or e-commerce platforms

 

Education and/or Experience
High school diploma or GED and previous experience with purchase order, quote and/or e-commerce platforms.

 

Equal Employment Opportunity
Allied is an equal opportunity employer and maintains policies and practices that are designed to prevent and prohibit unlawful discrimination against any qualified employee or applicant on the basis of race, color, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, military/veteran status, disability, genetic information, citizenship status, or any other unlawful classification to the extent protected by law. This policy of nondiscrimination applies to all employment practices, including hiring, compensation, benefits, promotion, training and termination. Employees who engage in unlawful discrimination will be subject to disciplinary action, up to and including termination.


Nearest Major Market: Fort Worth
Nearest Secondary Market: Dallas

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