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Senior Product Owner

Location: 

London, ENG, GB, N1C 4AG

Brand:  RS Components
Function:  Digital & Technology

Senior Product Owner

Electrocomponents Digital is a £1BN+ (70% share) digital business at the heart of the group. Our mission is to create an unrivalled digital footprint and experience. Our intention is to become the world’s benchmark for digital.

  • We are a FTSE250 company and make over £1.6bn per year. We are in the top 10 fastest growing companies on the FTSE.
  • Our digital platforms generate £multimillion per day, create over 20 million Digital Advertising impressions per day and serve 32 core markets globally

The Role

The Senior Product Owner is a critical role in delivering our challenging digital growth and revenue targets.

The purpose of this role is to drive change across our ‘API Platform’ product team. You will be part of a team of five product owners operating across this domain – working to create a digital roadmap to ensure key data (such as product, price, stock…) is available for our entire digital ecosystem. This includes identifying opportunities, creating business cases, working with stakeholders across several markets, as well as UX and Agile development teams to lead its strategy & delivery. This is a fantastic opportunity for an individual to drive real change in the transformation of our Digital experience & technology.

Make an impact as a Senior Product Owner

  • Accountable for setting the product vision, strategy, and roadmap to drive world class product & customer experience and revenue growth across the ‘API Platform’ within the ‘Product & Price’ domain.
  • Deliver the key ‘Product & Price’ API & service product strategy (this powers data for our internal and external customers & channels) in line with our Business and Technology Strategy Destination 2025.
  • Accountable for prioritisation and iterative agile releases that deliver new API product development & features – focusing on delivering highest value and risk mitigation where necessary. To do this the successful candidate will engage closely with key stakeholders (such as projects and programmes), use insights such as industry best practice, strategic direction, analytics (Adobe) and customer onsite feedback (Vernit).
  • Responsible for researching, benchmarking and creation of both annual and quarterly product roadmaps, producing clear hypothesis and benefits cases for initiatives and socialising these across the global business up to VP/C-level.
  • Responsible for driving key performance indicators, such as – customer onboarding and API usage, reliability and performance, and indirect but adjacent measures (NPS, CSAT, NES) – including managing initiatives within the backlog to reduce tech debt.
  • Manage relationships and drive collaboration with UX Research and Design, Front-end development, SEO, Analytics, Engineering, projects and programmes, and leadership team using a x-functional approach to stakeholder management.
  • Managing stakeholder communications including product plan, prioritisation decision, rationale for changes, features, benefits and the impact of each change on customer experience and product performance.
  • Manage stakeholder demand for changes, ensuring well-crafted hypothesis / rational with clear measurements of success to prioritise delivery and ROI
  • Play a key role in driving & continually contributing in a PO Community of Practice for the wider Digital team

What you’ll need to succeed

Essential:

  • Solid understanding of data, API’s and digital architectures - comfortable dealing with technical architects and legacy systems, facilitating sessions with clear logical outcomes.
  • Significant experience in developing product strategy and roadmap using data and research to drive change
  • Experience of managing multiple projects/programmes of work simultaneously
  • Strong problem-solving skills – focus on solutions rather than problems – providing options, implications, and recommendations
  • Passion for developing outstanding and unique customer experiences with the ability to challenge the status quo and understand current technology limitations
  • Extensive back end / API / data development and/or e-commerce experience with online product development experience
  • Delivery focused who is proactive at getting things done through effective collaboration and ability to identify and lead the Agile team to manage issues, risk and expectation, with minimal supervision
  • Excellent stakeholder management and communication skills – being able to ‘sell’ the story as well as ‘flag wave’ on successful outcomes
  • Experience in a dynamic Agile environment
  • Ability to use data as a differentiator, making conversations objective rather than subjective

Desirable:

  • Degree or equivalent in related subject.
  • Enterprise level product management/ownership in larger cross functional matrix businesses
  • Certified Product Owner/Agile qualified
  • Working knowledge of Adobe Analytics & JIRA
  • Experience of working in a global business

Working with us

We want you to experience the freedom and autonomy to realise your potential, share your ideas and make them happen. We want you to feel supported and listened to by a team that celebrates individuality and independent thought, encourages different perspectives and embraces every background.

The Good Stuff

We have an outstanding benefits package, which includes:

  • Hybrid role with 25% time in the office
  • Company Car/ Car allowance
  • Up to 20% annual bonus
  • Up to 27 days holiday (with the option to purchase a further week)
  • Extremely generous contributory pension scheme
  • Discounted stock options
  • Private healthcare, life assurance and daily access to a GP

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