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UX Researcher


London, ENG, GB, N1C 4AG

Brand:  RS Components
Function:  Digital & Technology

We are looking for a UX Researcher who will be responsible for running discovery and evaluation research across our e-commerce platform and digital estate.

The successful candidate will have experience in all aspects of user experience research, from planning to execution, and practical knowledge of the full suite of UX Research techniques. You will be a team player, with experience of working within a progressive, collaborative Agile environment. Our dedicated Research Operations function will keep you focused on what you do best: phenomenal research.


What you will enjoy doing to be successful in this role

  • Working with stakeholders to identify requirements and priorities for user research
  • Providing continual insights into our customers' world and find opportunities to improve the experience
  • Generating and sharing meaningful research insights in compelling forms
  • Partnering with UX Designers at key stages of the research and design process
  • Crafting testing plans to facilitate appropriate recruitment requirements and study objectives
  • Working with the Experimentation team to turn research outputs into experimentation inputs
  • Working across the business to develop channels for both accessing and disseminating customer insights and research findings
  • Working with the team to help consolidate and store insights to enable learnings to be captured and shared across projects


What you will bring to be successful in this role

  • Experience of conducting UX Research in a commercial environment
  • Experience in collaborating with stakeholders and team members to help seek design challenges
  • Proven capability in all phases of usability testing
  • Confident and capable in communicating and explaining findings to a range of stakeholders, through workshops, presentations, and other means
  • Excellent oral and written communications skills
  • Excellent analytical and problem-solving skills
  • Ability to prioritise multiple projects in a fast-paced Agile environment, producing quick results when needed
  • At least 2 years' experience in a similar role

The good stuff

A global organization of optimists and specialists with big ambitions for the future. You can take control of your future here at RS. We offer all the benefits you’d expect to receive in a progressive global business:

  • Up to 10% Bonus
  • Healthcare
  • 26 days holiday (with the option to purchase a further week)
  • EAP Programme
  • Virtual GP access
  • Discounted stock options
  • Extremely generous contributory Pension scheme
  • Childcare vouchers
  • Life assurance

We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone. In this role, we can confidently offer the following flexible working pattern:

  • Working flexibly - flexing the times when you work in the day to help you fit everything in and work when you are the most productive. This role is classified as a hybrid role in our virtual working model with new ways of working. From October, we would love to see you in one of our offices at least 20% of the time.

Grow in our learning and inclusive culture and be rewarded for your success. Whoever you are, whatever you do and wherever you are; it all starts here. Are you ready to explore the possibilities?

We are RS

We are committed to creating an inclusive environment where people thrive. We recognise that a diverse and representative workforce is critical to our success, and our aim is to create a business where people can be their best selves. Our employees expect this as a matter of course and it is fundamental to how we attract, develop, and hold on to the best talent.

We recruit and develop employees who are the best suited to the requirements of the job role, regardless of gender, ethnic origin, age, religion, sexual orientation, gender identity or disability. We believe everyone should be able to bring their true self to work and be given the opportunities to succeed, find out more here. If you require any adjustments during this process to ensure you can bring your true self, please let us know.

Increasingly powered by digital technology, we’re our customers’ one-stop-shop for electronic products and industrial components. We began in a north-west London garage supplying spare parts to radio repair shops back in 1937 and we’ve kept transforming for over 80 years. Today, we’re using digital globally to revolutionise the way we do business and strengthen our position as the people engineers turn to for help, advice and knowledge.

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