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Internal Sales Executive I, Malaysia

Location: 

Malaysia, MY

Brand:  RS Components
Function:  Sales
​​​​​​​

Function & Department

Sales

Role  Title

Internal Sales Executive I, MY

 

Reporting to

Sales Manager, Key Account Management, MY

Location (s)

Malaysia

Grade

 

Date and created by whom

28 Sept 2021

 

 

Role Purpose

 

 

Ensure to achieve area/territories sales objective and deliver exceptional service to our customers in the market.

 

 

Reporting Structure

 

 

General Manager MY

 

       
 
 
   

 

 

Sales Manager I, MY

 

 

Internal Sales Executive I, MY

 

 

 

Key Accountabilities

 

 

  • Search for new business opportunities in existing accounts through the identification of new contacts. Follow up on all sales leads in a timely and effective manner.
  • To achieve a monthly revenue target and maintain existing customer database by   research on the customer and further identify business opportunities.
  • Accountable for gathering competitive information from customer and market feedback and communicating it to the Sales Management
  • To identify the potential wallet size and opportunity to target and sell accordingly
  • Identify new products sales opportunities in existing customers through the careful identification of needs, thereby matching features, advantages and benefits of RS products
  • Maintain cooperative and productive inter-department relationships and procedures to deliver exceptional customer service at all times.
  • Providing weekly and accurate forecasts and pipeline documents.
  • Maintain a general level of knowledge on market and competitor information within own territory coverage.
  • Proactively inform, persuade and remind target customer about the customer marketing program.

 

 

 

Key Relationships

 

  1. External customers
  2. All RS employees

 

 

Competency & Skills

 

 

  • Service Oriented attributes
  • Telephone sales experience ideally inbound and outbound.
  • Excellent verbal and written communication skills
  • Good business acumen showing evidence of the ability to make sound business decisions
  • Good time management skills
  • Service Oriented attributes
  • Able to work under pressure for meeting sales target

 

 

 

Person Specification

 

Essential:

  • Skills, knowledge and experience in sales.
  • Preferably with 2 -3 years of experience relating to Sales, telesales and Customer service
  • Qualification in Diploma/Degree
  • Telephone sales experience ideally inbound and outbound
  • Clear evidence of consistent target over achievement in a profit margin driven sales environment
  • Proven record of account development, in particular with a complex portfolio of products and services

 

Desirable:

  • Preferably with at least 1 year of experience relating to Sales, telesales and Customer service
  • Proven record of account development, in particular with a complex portfolio of products and services

 

All new recruits must show evidence of the RS The way we work behaviours and are required to achieve a minimum rating of 3 during the interview process to demonstrate they can live all five of the behaviours

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