Client Relationship Manager

Our Client Relationship Manager is a key member of the Internal Sales team for the largest commercial market in RS Group. As a Client Relationship Manager, you will take a proactive approach to developing the sales within a portfolio of 100+ customers, you will be comfortable pro-actively calling out to customers and conducting virtual video meetings, you will have an inquisitive nature, in order to identify and close sales opportunities, which will help you to grow & protect existing revenue & safeguard profit margins.

In return, you will join a culture driven high-performing diverse team & a flexible working environment. In Internal sales, we are dedicated to your development and career progression! We are here to collaborate and connect with customers as one team so we can drive profitable growth on our journey to greatness!

What you will be doing:

Within this role, you will execute effortless experience for customers through email and phone channels while creating and targeting revenue potential within your districts and regions. You will create and nurture professional working partnership with both field based stakeholders & corporate stakeholders and collaborate with other departments and create effective relationships with stakeholders to drive revenue, growth and customer satisfaction.

What do I need to be successful?

If you have the following skills and experience, we want to hear from you:

• Business Development Experience
• Confident at talking to customers over the phone.
• Curious Nature when talking to customers.
• Demonstrates the ability to prioritise workloads, multi-task and act on own initiative.
• Excellent relationship builder.
• Forms positive relationships, strives for high performance, and is focussed on their own personal development.
• Excellent interpersonal and communication skills.
• Demonstrable Planning, Time Management and Prioritisation skills.
• IT literate with good working knowledge of Microsoft office, especially Excel.
• Proven track record of being customer centric and driving an effortless experience.
• Adaptable and open to change for new processes.
• Ability to identify opportunities.

What’s in it for you?  

At RS, as well as the usual employee benefits, you’d expect from a FTSE listed company, including quarterly bonus, private healthcare, and generous holiday, in the UK&I, we’ve just introduced several new Family Friendly Policies including: 
 

• Help for people to take control of ongoing Health conditions such as diabetes or asthma with £500 a year available for monitoring & consultation 
• Support for Neurodiverse colleagues and families with neurodiverse members with needs assessment, diagnosis and post-diagnostic support for autism spectrum, ADHD and Tourette’s syndrome 
• Support for Women at different life stages from streamlined fertility support to diagnosis and monitoring of both endometriosis and menopause 
• Helping our LGBTQ+ community through enhanced coverage for trans colleagues, including voice coaching, facial surgery and gender confirmation surgery 

We are RS Group.

At RS we’ve been solving engineering problems for over 80 years: big ones, small ones, easy and difficult ones. We turn the ‘what ifs’ into the ‘why nots’, the impossible into the possible. Our purpose? Making amazing happen for a better world.  ​

We offer service and product solutions. We send out a parcel every 2 seconds, to over 130 countries. We provide over 700,000 in-stock and over 3 million unstocked products to more than 1.2 million customers.  ​

We want people like you, as you are curious about things, you like doing things differently and also in a human way with empathy. Because that’s exactly how we partner with people – our customers, suppliers, colleagues and communities – to solve problems.  ​

We’ll also invest in your development and wellbeing – because building a more diverse and inclusive culture, being ethical, responsible and committed to our Environment, Social and Governance (ESG) action plan is at the heart of everything we do. ​

Come and join us and we’ll help you to think big, do more and unleash your brilliance, so you do amazing things too.