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Client Relationship Manager


Corby, ENG, GB, NN17 9FH

Brand:  Electrocomponents
Function:  Sales

Client Relationship Manager

Location: Corby

Role type: Hybrid

Employment Type: Full time


About the role


As the Client Relationship Manager, you will take a proactive approach to managing customers; responsible for driving an exceptional customer experience, understanding the customers business and Industry. You will be progressive in your problem-solving skills and innovative to identify opportunities and potential to increase market share.


You will be accountable for developing repeat business, protecting and growing existing revenue and safeguarding profit margins. You are commercially savvy with excellent negotiation and influencing skills and have tenacity and resilience at the very core of their being with a sales mentality to consistently grow the business.


You will be working closely with Suppliers to identify opportunities to maximise profit and value to our customer base and also be accountable for driving growth in Corporate and Key Accounts; ensuring compliance with contract wins and changing customer behaviour to ensure RS grows profitably. This will be achieved through effective collaboration and engagement with Corporate and Key sales communities and the rest of the Business


What we’re looking for


  • Self-motivated, flexible and organised.
  • Demonstrates the ability to prioritise workloads, multi-task and act on own initiative.
  • Excellent relationship builder.
  • Forms positive relationships, strives for high performance and is focussed on their own personal development.
  • Excellent interpersonal and communication skills.
  • Demonstrable Planning, Time Management and Prioritisation skills.
  • IT literate with good working knowledge of Microsoft office, especially Excel.
  • Proven track record of being customer centric and driving an effortless experience.
  • Adaptable and open to change for new processes.
  • Ability to identify opportunities.
  • Attention to detail with a right first-time approach.
  • Awareness and understanding of the implications of contract terms and conditions.
  • Proven experience of stakeholder management and the ability to manage and influence.
  • Excellent problem solving & commercial skills with the ability to analyse and negotiate best value for money supply deals.
  • Proactive & highly motivated with a proven record of achieving targets/objectives.
  • Exceptional interpersonal and communication skills with the ability to establish and maintain strong relationships with internal stakeholders to meet / exceed business objectives.
  • Positive, resilient, enthusiastic with a can do and solution-based approach.
  • A strong team player, who is self-driven, with a high personal commitment to energising, building and developing a business.
  • Competitive and pursuant with drive, determination and passion to win and do the right thing for the customer, the supplier and the business.
  • Highly motivated to drive engagement and have a curious and inquisitive approach to finding and closing opportunities


We are RS Components part of the Electrocomponents Group


Since 1937, we have been a leading distributor of Electronic, Electrical & Industrial components and supported generations of engineers with products for all types of applications.


As a FTSE 100 company with £2 billion in revenue, we have nine operating brands: RS Components, Allied Electronics & Automation, RS PRO, OKdo, DesignSpark, IESA, Synovos, Needlers and Liscombe. We operate in 32 countries, shipping 60,000 parcels a day to over 1.2 million customers worldwide


Our vision is to become first choice. Not just for our customers and suppliers, but also for our people.

At Electrocomponents you’ll be encouraged to think differently and share your ideas, helping our customers to create, develop and discover. As we grow our business, we’ll help you grow – expanding your expertise and helping you become the best you can be. You’ll be proud of the impact you make on the world and appreciated for what you do.


What we offer


You can take control of your future here at RS Components. We offer all the good stuff you’d expect like:

  • Private medical cover for those unexpected moments
  • Annual bonus to pay for those extra holidays!
  • Generous, market-leading pension; it’s never too early to start planning for your future
  • Training and development opportunities

Grow in our high-performance culture and be rewarded for your success. Whoever you are, whatever you do and wherever you are; it all starts here.


Are you ready to explore the possibilities?

Apply now »